Privacy Policy
Elite Companions Limited | Christchurch, New Zealand | [website to be confirmed]
Last updated: April 2026
Elite Companions Limited (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Name and contact details (phone number, email address)
- Age verification information
- Booking history and preferences
- Payment information (we do not store full card details)
- Technical data such as IP address, browser type, and pages visited on our website
2. How We Collect Information
We collect information:
- Directly from you when you make a booking, enquiry, or contact us
- Automatically through cookies and analytics tools when you visit our website
- From identity verification processes
3. How We Use Your Information
We use your personal information to:
- Process and manage bookings
- Verify your age and eligibility to use our services
- Communicate with you regarding your bookings and enquiries
- Improve our website and services
- Comply with our legal obligations under New Zealand law
4. Disclosure of Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information only in the following circumstances:
- Where required by New Zealand law or a lawful request from a court or law enforcement authority
- To trusted service providers who assist us in operating our website or business, subject to strict confidentiality agreements
- With your explicit consent
5. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. Your information is stored securely and access is restricted to authorised personnel only. While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records are retained for a minimum of seven years in accordance with New Zealand tax and business record requirements. Personal information no longer required will be securely deleted.
7. Cookies
Our website may use cookies to improve your browsing experience and collect analytical data. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website.
8. Your Rights
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate personal information
- Ask us to delete your personal information (subject to legal retention requirements)
- Complain to the Privacy Commissioner if you believe we have breached the Privacy Act
To exercise any of these rights, please contact us at [email address to be confirmed]. We will respond to your request within 20 working days as required by the Privacy Act 2020.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
11. Contact & Complaints
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Elite Companions Limited
Email: [email address to be confirmed]
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:
Website: www.privacy.org.nz | Phone: 0800 803 909